As eCommerce competition intensifies, consumers are demanding ever-higher standards for logistics efficiency and service quality. e+Solutions and SHOPLINE have joined forces to officially complete a full eCommerce logistics system integration, enabling merchants to monitor marketing and logistics information in real time, significantly improving operational efficiency and enhancing customer experience. This integration is achieved through API connection with SHOPLINE’s logistics system OneWarehouse, allowing seamless communication and data exchange between different software systems. From now on, merchants can say goodbye to manual order processing and truly achieve automated operation.
Digital Intelligent Non-Stop Operation
When a new order is placed on a SHOPLINE store, it is automatically synchronized to the OneWarehouse logistics system. With just a few simple steps, the ePlus’ smart logistics system instantly receives all order details, with no manual uploads or data entry required. Once the order is received, ePlus’ Autonomous Mobile Robots (AMR) automatically transport shelves to the workstation, increasing picking and packing efficiency by 2–3 times with an accuracy rate exceeding 99.9%.
Through its global logistics network and self-operated warehouses worldwide, ePlus provides comprehensive one-stop local and overseas logistics services, covering air and sea freight, warehouse management, picking & packing, and global fulfillment services. The airport-adjacent warehouse also offers a 72-hour cold-chain logistics solution, ensuring precise temperature control throughout the process so that all products are handled and delivered within the specified time while maintaining optimal quality.
Data Security Assurance
This eCommerce logistics system integration took approximately one and a half months to complete. Both parties’ IT teams conducted repeated testing and optimization to ensure stable data transmission, and all order and customer data are protected with encryption technology that meets the highest privacy standards.
Three Major Benefits for eCommerce Businesses
With the ePlus x SHOPLINE integration, merchants can free themselves from tedious procedures and focus more energy on brand building, product development, and marketing. In summary, the integration brings three key advantages:
- Improved operational efficiency and accuracy while reducing labour costs: Order data is transmitted automatically in real time, eliminating the cumbersome traditional manual entry process, preventing input errors, and ensuring the accuracy of order, inventory, and logistics information while significantly speeding up order processing. Merchants can also access rich data in the ePlus smart logistics system, including sales trends and inventory levels, for in-depth analysis to optimize product strategies, marketing campaigns, and logistics plans.
- Real-time inventory synchronization to prevent overselling and stockouts: The integration allows merchants to obtain live warehouse inventory data. When items are sold or restocked, inventory data are updated instantly, eliminating overselling (over-selling) or stockout (stock-out) issues caused by delayed information. Additionally, the system includes an “expiry date reminder” function that automatically notifies merchants when products are nearing expiry, helping them plan ahead and reduce losses due to expired goods.
- Enhanced customer experience and increased brand loyalty: Seamless connectivity dramatically shortens the time from order creation to shipment, accelerating delivery to customers. Customers can track their orders in real time, and receiving goods within the expected timeframe naturally boosts satisfaction and trust, strengthening brand loyalty and helping merchants build a positive brand image and greater market competitiveness.
Real Customer Feedback: ROYALPRO(HK)
The integration was fully completed in August 2025, and since launch, an increasing number of eCommerce clients have connected to ePlus’ logistics services. One of the first adopters is the well-known Taiwanese protein and health supplement brand ROYALPRO(HK), which is dedicated to providing pure, healthy, and delicious nutritional products backed by professional knowledge and experience.
The brand representative shared: “Before connecting to the ePlus’ system, we had to manually process every order for shipment. If an urgent order came in while we were out, we still had to handle the shipping details immediately. It was extremely troublesome. We also constantly had to check courier websites to update order statuses, which was very time-consuming. Managing logistics while travelling overseas for work was even more exhausting.”
After learning that SHOPLINE had completed integration with ePlus, the team immediately applied for the service. Now, manual shipping is no longer needed. ePlus automatically processes and ships orders daily and updates statuses in real time, dramatically improving efficiency.
ePlus One-Stop eCommerce Logistics Solution
As technologies such as artificial intelligence, big data, and the Internet of Things continue to advance, eCommerce logistics system integrations will become even more intelligent and precise, delivering an ultimate shopping experience for consumers while creating greater commercial value for businesses.
The ePlus’ smart logistics system has already completed platform integration with major eCommerce platforms including SHOPLINE, HKTVmall, TikTok Shop, Shopee, and Lazada. Merchants can monitor orders, inventory, logistics statuses, and sales trends in real time from a single backend, truly achieve automated operation. In the future, we will continue to leverage intelligent technologies to provide comprehensive one-stop logistics services for all eCommerce businesses.
Whether you focus on the Hong Kong local market or plan to expand into overseas markets such as Southeast Asia, Europe, and America, ePlus offers stable and reliable support on global fulfillment services, reducing the burden of expansion and boosting logistics efficiency so you can concentrate fully on products and marketing.
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Encountering any e-Commerce logistics troubles? e+Solutions can help you! From goods storage and management, handling and packaging, to arranging last-mile, we can meet all your logistics needs while allowing you to operate an online store easily
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