When it comes to eCommerce logistics, most people only think of last mile delivery services. However, running an online store involves much more warehouse and logistics details. As an HK 3PL (Third-Party Logistics) provider, e+Solutions (ePlus) specializes in end-to-end eCommerce fulfillment services tailored for Hong Kong and international online businesses.
Most mini storage facilities on the market only offer storage services, leaving online store owners to pack their own goods and arrange delivery. When orders are fulfilled, owners then have to spend time restocking and updating shipping status for their customers. This process can be complicated and time-consuming, especially during peak seasons with a high volume of orders. While mini storage facilities can help solve the space issues for online store owners, they may not fully cater to their needs.
Traditional warehouses in Hong Kong usually only provide inventory management and distribution services for medium to large-sized companies. Shipping methods are often stable and in large quantities, which may not be a feasible solution for online stores with a wide range of products and relatively small shipping volumes. To provide online store owners with more comprehensive and efficient logistics services, e+Solutions‘ (ePlus) one-stop eCommerce logistics service was born.
Optimizing Logistics with ePlus: Is HK 3PL Right for You?
ePlus, a brand under the UFL Group, has been dedicated since its establishment in 2018 to providing flexible and efficient eCommerce logistics services for businesses of all sizes. Unlike traditional warehouses and mini-storage facilities, ePlus offers a diverse range of services, including warehouse management, picking and packing, local and international delivery, freight forwarding, and eCommerce enabler, supporting the expansion needs of startups to established enterprises. With its self-invented smart logistics system, merchants can access real-time order and inventory data anytime, anywhere, allowing them to focus more time on business growth. Most importantly, ePlus’ flexible storage plans are not bound by contracts, with storage space calculated based on actual inventory volume. This enables merchants to adjust stock levels flexibly, ensuring sufficient capacity to handle large order volumes during peak seasons while minimizing stockpiling costs during off-peak periods, making eCommerce logistics operations more efficient.
What Are ePlus’ Core Services?
ePlus leverages over 55 years of international logistics experience and the network of UFL Group, integrating automated technologies such as Autonomous Mobile Robots (AMRs) to provide a one-stop eCommerce logistics solution, supporting both local and cross-border eCommerce needs. Below are ePlus’ service offerings:
1. Local eCommerce Fulfillment:
- Multi-Platform Delivery: Supports logistics for self-operated online stores and eCommerce platforms, handling receiving, shelving, inventory management, picking and packing, and arranging express delivery for platforms like Shopify, Shopline, and HKTVmall. ePlus processes goods according to standard operating procedures, achieving a picking accuracy rate of 99.9%, ensuring compliance with merchant and platform requirements.
- O2O and OMO: Supports merchants adopting online-to-offline (O2O) and online-merge-offline (OMO) business models, providing delivery for online store orders as well as restocking services for physical retail stores.
2. Local Cold Chain Fulfillment: Our cold-chain warehouse in the airport is equipped with multi-temperature storage, ranging from -25°C to +25°C, supporting various products requiring refrigeration. Within 72 hours, goods can be delivered from their origin to consumers, with precise temperature control throughout the process to ensure products maintain optimal quality.
3. Daigou and Crowdfunding Fulfillment: ePlus calculates storage fees based on actual inventory volume, making it particularly suitable for daigou or crowdfunding merchants with unstable delivery times and quantities or lower storage needs. Combined with warehouse management systems and AMR automated picking, ePlus helps merchants significantly enhance shipping efficiency while controlling operational costs. Even after crowdfunding projects conclude, merchants can seamlessly transition to the regular eCommerce logistics services to continue processing daily orders.
4. Freight Forwarding: Covers air, ocean, and land transport, providing services such as import/export customs clearance, cargo inspection, loading/unloading, unboxing, and reverse logistics, ensuring goods are safely delivered worldwide.
5. Overseas eCommerce Fulfillment: Operates proprietary logistics warehouses in Shanghai, Singapore, South Korea, the Netherlands, Australia, and the United States, supporting various delivery modes such as international express lines, Direct B2C, and B2B2C, with a cloud-based logistics system to manage global orders uniformly. Additionally, ePlus offers Foreign Importer of Record (FIR) services, assisting businesses without local registration to obtain import qualifications, ensuring smooth customs clearance.
6. eCommerce Enabler: Provides a one-stop service which support self-operated online stores and major eCommerce platforms, covering store management, product listing, marketing and promotion, and logistics delivery services. Merchants can flexibly choose comprehensive or individual services based on their actual needs.
What’s Inside ePlus’ Automated Warehouse & Co-Working Space?
ePlus operates a self-owned 30,000-square-foot eCommerce logistics center in Tai Wo Hau, equipped with comprehensive warehousing facilities to securely and reliably store goods for clients. In addition to providing storage space, our eCommerce logistics center processes a large volume of orders daily for various clients.
Additionally, ePlus owns a 5,000-square-foot co-working space in Kowloon Bay, designed to encourage like-minded partners to exchange ideas and collaborate. The workspace is equipped with professional photography equipment, workshop venues, product display racks, and meeting rooms to meet clients’ needs for online store operations and business expansion. This co-working space also supports offline activities, such as product launches and KOL filming, helping brands increase their visibility.
Facing logistics challenges? Interested in ePlus’ eCommerce logistics services or co-working space? Contact us now to seize eCommerce market opportunities and achieve success together!
FAQ about Hong Kong eCommerce 3PL Logistics
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Encountering any eCommerce logistics troubles? e+Solutions can help you! From goods storage and management, handling and packaging, to arranging last-mile, we can meet all your logistics needs while allowing you to operate an online store easily!
Media Coverage：
- Break Bulk News – U-Freight’s e+Solutions centre imparts practical wisdom to logistics students
- Asia Cargo News – U-Freight Group Eyes further e-commerce logistics growth in 2024
- AJOT – U-Freight expands robot fleet in its Hong Kong e-commerce fulfilment center
- AJOT – U-Freight gains recognition for e-commerce logistics product
- Air Cargo News – U-Freight takes e+Solutions to Malaysia
